Terms of Use


Terms and Conditions of Use


1. Use of Site

This website (the “Site”) is provided by In-Common Laboratories (“ICL”) (being “us”, “we” or “our”) including Integrative Laboratory Services (ILS).  By accessing and using this Site you acknowledge and accept these General Terms and Conditions of Use (“Terms”) and all applicable laws.  “Use” of the Site includes viewing the site or downloading materials (“Content”).

Each time you Use the Site you signify your acceptance and agreement, and the acceptance and agreement of any person or entity on whose behalf you may act to be bound by the Terms.  You represent and warrant that you have the legal authority to agree to and accept this agreement on behalf of yourself and any person or entity you may represent. If you do not agree with these terms and conditions you should not use this Site.

2. Modifications

ICL reserves the right in its sole discretion to add, remove, modify or otherwise change the Terms at any time. Use of the Site following the posting of any such changes will mean you accept the changes.  Do not use this site if any change to the Terms is unacceptable to you.

ICL reserves the right, in its sole discretion, to add, remove or modify any Content on this Site.  ICL reserves the right, in its sole discretion, to correct any errors or omissions to any part of the Site but has no duty to do so, and the Terms shall apply to any such changed version of the Site.

3. Ownership

This Site, Content, and all associated copyright is owned by ICL. Any unauthorized distribution, transmission or publication is strictly prohibited.  

4. Permitted Use of Site

Except as otherwise provided for in these Terms, You may use this Site only for your own lawful, personal, educational purpose;  you are granted a limited non-exclusive, non-transferable, non-sublicensable license to use the Content for personal and educational use only, as long as the Content is not modified and all copyright and other proprietary notices are retained. Any other use is strictly prohibited without our prior written permission and the permission of the applicable rights holders; none of the Content may be otherwise reproduced, republished or re-disseminated in any manner or form without the prior written consent of an authorized representative of ICL.

5. Disclaimer  

The Content on this Site is provided for educational purposes only.  The Content is not designed or intended to constitute medical advice or to be used for diagnosis.  ICL makes reasonable efforts to ensure that the content developed by ICL is reliable when posted.

You acknowledge when you Use this Site that:

a) you use content at your own risk; and

c) ICL makes no representations or warranties regarding the accuracy or completeness of the Content. ICL assumes no obligation to update the Content and makes no claims as to its timeliness.

Do not use the Content to make any independent decision regarding treatment or medication - please consult with your health care provider. Unique and individual qualities must be considered when determining the appropriateness of any information as it relates to your health or treatment. Online resources are not a substitute for the personalized judgement and care of a trained medical professional.


6. Limitation of Liability

You hereby release ICL and its officers, directors, employees, agents and their respective successors and assigns from any injury, loss, damages or expenses that you may incur, and agree not to assert any claims against them, arising directly or indirectly from your purchase or use of any products or services referenced by or made available through the Site.

If you decide to access or use any linked website or content, materials, software, goods or services from any website linked to or from the Site, you do so entirely at your own risk.

7. Indemnity

You hereby agree to indemnify, defend and hold harmless ICL, its affiliates, officers, directors, employees, healthcare practitioners, agents, licensors, and all third parties mentioned at the Site, from and against all claims, actions or demands, and losses or damages relating thereto, alleged to result from or resulting from your Use of the Site and its’ Content or your breach of the Terms.  

8. Prohibited Activities

Except as otherwise provided in these Terms, You may not directly or indirectly:

a. copy, reproduce, reuse, transmit, adapt, publish, frame, post, upload, modify, broadcast or distribute any Content in any way, including for any public or commercial purpose whatsoever, without our prior written permission;

b. use or attempt to use another person’s password, account, likeness, or other information in connection with this Site;

c. impersonate any person or entity, including without limitation any ICL employee in connection with this Site;

d. register an email that you do not own or do not have permission to register from the owner;  

e. scrape any Content from this Site, whether automatically or manually;

f. disrupt or interfere with any other person’s use or enjoyment of the Site; or

g. attempt to obtain unauthorized access to parts of the Site that are restricted from general access.

9. Links/Linking

This Site may contain links to other websites that are not under the ownership or operation of ICL.  We are not responsible for these sites or their content, products, services or privacy policies. If you use these sites, you do so at your own risk. Downloading material from certain sites may risk infringing intellectual property rights or introducing viruses into your computer system.  You should take notice when you leave this Site and read the privacy policies and terms of these other sites.  You should also independently assess the authenticity of any website which appears or claims that it is one of our sites (including those linked to through an email).

Linking to this Site: ICL welcomes links to this Site subject to the Conditions for Linking described below.  You agree that by linking to this Site, you and the owner of the linked website will be deemed to have agreed to the following Conditions for Linking:

a. The linked website shall not:

    • frame any part of this Site or use any other methods or techniques to alter the visual presentation of this Site;
    • make or imply any endorsement or recommendation of you, the owner of the linked website, or any products or services mentioned on the linked website, without the prior written consent of ICL;
    • misrepresent the relationship of yourself or the website owner with ICL or present false or misleading information regarding ICL or its services; and   
    • contain any materials that are offensive or promote information that is false, misleading or illegal or promote illegal activities  

b. A link may be made to the Site’s home page, however, where appropriate we encourage “deep linking” to relevant pages rather than to the Site’s home page.

c. ICL can terminate right to link to Site and use of Licensed Marks

d. ICL may amend the Conditions for Linking at any time and you and the website owner agree to be bound by such amended Conditions for Linking.   

10. Website Privacy

ICL respects your privacy; we do not sell, rent, or trade personal information about our Site users. We collect, use, and disclose personal information only with your consent, and after identifying the purposes for which the personal information is collected, or as otherwise permitted or required by applicable law. Generally, information may be collected to improve the operation of the Site, process requests, and/or respond to feedback. We also use contact information to send periodic e-mail alerts or bulletins to subscribers who have opted to use this service.

Information Collected Automatically on Use of Site

The Site may automatically collect information including but not limited to the Internet Protocol (IP) address of your computer, your operating system, the parts of the Site you visit, the pages and images viewed, the content you download from the Site and your internet service provider’s IP address.  Such information collected is generally used to improve the Site and for Site administration purposes.  The information may be used to create aggregate tracking information reports regarding Site traffic patterns and Site user demographics.

Use of Cookies

A cookie is a small text file placed on your computer through your browser when you visit the Site.  Cookies are used for a number of purposes such as to track the Site’s user traffic patterns and to personalize your online experience on this Site.  You may refuse the use of cookies by using the appropriate settings in your internet browser if your browser permits. However, by doing so you may be unable to use the full functionality of this Site.

Google Analytics

This Site uses Google Analytics, a web analytics service provided by Google Inc. (“Google”).  Google Analytics uses cookies to assist ICL to analyze how visitors use the Site and to analyze the information generated by the cookies (which includes your IP address). This information is transmitted to and stored by Google. Google uses the information for the purposes of compiling reports on Site activity for ICL, evaluating your use of the Site and providing other services to ICL related to internet usage and website activity. By using this Site you agree to the use of Google Analytics.  For more information on Google’s privacy policy, please visit their website: http://www.google.com/analytics/learn/privacy.html   

Privacy of Personal Information and Personal Health Information

ICL has a set of rules, set out in the ICL Privacy and Confidentiality of Information Policy, which addresses how it will deal with the privacy of personal health information it acquires. An overview of the ICL Privacy and Confidentiality of Information Policy is located on the Privacy page. We regularly review our privacy practices for our various activities, and update our policy.

Privacy Contact Information

If at any time you wish to be excluded from future contacts, or to discuss your privacy options, email: privacy.office@iclabs.ca.

If you have questions, concerns or complaints relating to our privacy practices or privacy policy, please contact:

In-Common Laboratories
Privacy Officer
57 Gervais Dr.
North York, Ontario
M3C 1Z2
Email: privacy.office@iclabs.ca
Phone: 416-422-3000

11. Governing Law

This is a Canadian website and its content is intended for Canadian residents only. The laws of the Province of Ontario shall govern this agreement and any dispute or claim based on your use of the Site or Content. You agree that any action or proceeding related to this agreement or your use of the Site shall only be brought by you in the courts of the Province of Ontario.